Wheelchair-accessible seating in Crouse Hinds Theater is in row X on both sides of the theater; other mobility seating is in row W and visual-impairment seating is in row A.
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The practical venue information applies across the schedule; confirm mutable policies again near your event date.
The theater has elevator access to upper levels, but reaching the balcony still requires navigating a short flight of stairs.
Complimentary infrared assistive-listening devices are available from Guest Services ushers for Crouse Hinds Theater events.
Sign-language interpreters are available at no charge when requested at least two weeks, or 10 business days, before a show.
The Oncenter permits clear plastic, vinyl or PVC bags no larger than 12 by 6 by 12 inches.
Major credit cards are accepted throughout The Oncenter, with Apple Pay, Android Pay and other touchless options available in most locations.
The Oncenter parking garage is at 400-498 E. Adams Street, and its open lot is at 400-498 Harrison Street.
The Oncenter garage and open lot together provide more than 1,300 parking spaces, including accessible parking.