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About Trolls The Experience

Welcome to Trolls The Experience, a 12,000 square foot immersive family attraction housed in the heart of Midtown Manhattan at 218 West 57th Street. This non-traditional, floor-based walkthrough invites guests to explore interactive zones such as Poppy's Party Room, Hair-We-Go Salon, Troll Village, and the Caterbus. Since previews began in late October 2018 and a grand opening followed in November 2018, the venue offered a playful, story-driven experience designed for guests of all ages. Note that the venue operates as a walk-through experience rather than a traditional theater with fixed seating, and public capacity is not disclosed by organizers. The space is optimized for neighborhood-scale visitation, making Trolls The Experience a distinctive addition to NYC’s immersive scene.

Location matters: Trolls The Experience is convenient for visitors staying or working in Midtown Manhattan, with easy access to local transit and nearby accommodations. While tickets are required for entry, we’ve got you covered with straightforward, no-fuss purchasing. Secure your seats for an unforgettable Trolls adventure, and explore nearby hotel options and dining experiences through our trusted partner recommendations. For more immersive experiences in New York City, consider combining a visit with other local attractions or events in the area.

Good to know

Seating, Parking & Venue Information

  • Address: 218 West 57th Street, New York, NY 10019 (Midtown Manhattan).
  • Venue type: Immersive, 12,000 sq ft family attraction with rooms such as Poppy's Party Room, Hair-We-Go Salon, Troll Village, and Caterbus.
  • Opening/closing: Previews began October 22, 2018; grand opening November 15, 2018; closed January 6, 2020.
  • Seating/chart: No traditional seating chart; a floor-based, 90-minute walk-through with interactive zones rather than fixed seating.
  • Capacity: Public capacity not disclosed by organizers; space designed for a neighborhood-scale walkthrough.
  • Notable events hosted: Downton Abbey: The Exhibition was located at this address in 2017–2018.