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100% Buyer Guarantee

Whether you are buying or selling tickets on our site, we safeguard your transaction under the refund conditions below.

Secure checkout Guarantee terms below (312) 644-6446

Our promise to you

Four Ways You're Protected

Accepted Order Not Delivered

A 100% ticket refund applies if your order was accepted but not delivered by the seller.

Accepted Order Shipped Late

A 100% ticket refund applies if your order was accepted but not shipped in time for the event.

Tickets Not Valid for Entry

A 100% ticket refund applies with verified proof in letter form from the venue. Written or stamped voids do not qualify.

Canceled, Not Rescheduled

A 100% ticket refund applies if the event is canceled and not rescheduled. Shipping is not included in the refund.

100% Ticket RefundWhen a listed condition applies
Secure CheckoutEncrypted & protected
Invalid-Entry ProtectionVenue letter required
Since 1993Serving Chicago since 1993

Serving ticket buyers since 1993

Why Trust Gold Coast Tickets?

Since 1993, Gold Coast Tickets has helped customers buy and sell tickets for concerts, sports, theater, and other live events.

The 100% Buyer Guarantee safeguards eligible transactions when an accepted order is not delivered, is not shipped in time, contains tickets that are not valid for entry, or the event is canceled and not rescheduled.

Invalid-entry claims require verified proof in letter form from the venue. Refunds for canceled events do not include shipping. Review the complete conditions on this page before purchasing.

1993

Serving Ticket Buyers Since

Since 1993, Gold Coast Tickets has been helping fans get to the events they love. Our longevity is a testament to our commitment to customer satisfaction.

Good to know

Frequently Asked Questions

What does the 100% Buyer Guarantee cover?
You will receive a 100% ticket refund if an accepted order is not delivered, an accepted order is not shipped in time for the event, the tickets are not valid for entry with the required venue proof, or the event is canceled and not rescheduled.
What happens if my event is canceled?
If your event is canceled and not rescheduled, you will receive a 100% refund for your tickets. The refund does not include shipping.
What proof is required if my tickets are not valid for entry?
Verified proof must be provided in letter form from the venue. Written or stamped ‘voids’ do not constitute verified proof.
What if my accepted order is not delivered or shipped in time?
You will receive a 100% refund for your tickets if your accepted order is not delivered by the seller or is not shipped in time for the event.
How long has Gold Coast Tickets been in business?
Gold Coast Tickets has served ticket buyers since 1993.

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Ready to Find Your Tickets?

Browse our selection of tickets for concerts, sports, theater, and more. Every purchase is backed by our 100% Buyer Guarantee.